Technical support
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Refund offers
If you have purcahsed a device with a refund offer, please follow the procedure below:
- Search the product using the search module abova and click the on the product.
- In the Downloads section, you can download the Refund offer (ODR).
- Please follow the terms and conditions indicated and return all the required elements before the deadline, stipulating the title and number of the offer.
The repayment period is estimated at 6-9 weeks, from the reception of the complete file.
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